Why PrintDirect US
Buying the Machine Is Easy. What Happens Next Is What Really Matters.
The equipment is only one part of your investment. Training, technical support, service, financing, equipment packages and the people standing behind you can determine how quickly you get into production and how confidently you grow.
A Machine Is a Product. We Built a System Around It.
Getting equipment through the door is only the first step. The real challenge is learning it, getting into production, solving problems quickly and turning that equipment into a productive part of your business.
You Own the Equipment.
You Gain a Support System.
10 Reasons to Choose PrintDirect US.
The machine matters. Who stands behind it matters just as much.
Unlimited Live 1-on-1 Training
Learn directly from a real trainer and return for additional live sessions as new questions and workflows come up.
Lifetime U.S. Technical Support
Your support relationship continues for the life of your machine when technical questions arise.
Nationwide Service Resources
Get another layer of assistance when hands-on service direction or additional help is needed.
Financing
Explore multiple financing paths designed to help qualified customers invest in the right equipment.
U.S. Pickup Locations
Eight pickup locations give customers additional flexibility in receiving their equipment.
Customer Success Philosophy
We care about what happens after the transaction and how successfully you use what you purchased.
Equipment Bundles
Packages combine equipment with useful accessories, software and resources to create a stronger path into production.
Support After the Sale
Delivery is the beginning of ownership, not the end of our relationship with you.
A Real U.S. Team
Work with real people who understand sales, equipment, training, service and technical support.
Business Growth Focus
The goal is not simply to own equipment. It is to put that equipment to productive use and grow.
You Don't Need More Videos. You Need Someone You Can Ask.
Embroidery has a learning curve. Being able to work directly with someone can make the difference between guessing your way through an issue and actually understanding what to do next.
Your Business May Be Local. Your Support Shouldn't Be.
PrintDirect US combines U.S.-based technical support, nationwide service resources and multiple pickup locations to give customers more options before and after the sale.
Pickup Options Across the U.S.
Contact our team before arrival to confirm equipment availability and pickup instructions.
Don't Just Choose a Machine. Choose What You're Building.
From your first commercial machine to higher production, we help you choose the equipment and package that makes sense for the business you want to build.
BAi Mirror
A commercial starting point for decorators ready to move beyond hobby equipment.
BAi Vision
Commercial single-head production for shops ready to increase capability and grow.
BAi Vision 2 Head
Dual-head production for shops ready to increase output and take on larger embroidery orders.
The Right Equipment. A Payment Path That Fits.
PrintDirect US offers multiple financing paths for qualified customers so you can evaluate the equipment you need alongside the way you plan to pay for it.
Explore Financing →
You're Not Buying From a Checkout Button.
There are real people behind PrintDirect US who understand equipment, training, technical support, service and the realities of building a decorating business.
The Goal Isn't to Own a Machine. It's to Build Something With It.
Whether this is your first commercial machine or another step in an established production operation, your equipment should create capability, confidence, production and opportunity.
Let's Talk About Your Goals →What Are You Trying to Build?
Buy the Equipment. Keep the Team Behind It.
Choose equipment with more than a price tag behind it. Get live training, U.S. technical support, nationwide service resources, financing options, pickup flexibility and a team focused on helping you succeed after the sale.