Shipping policy

At PrintDirect US, we are committed to providing fast and reliable shipping for all orders. This Shipping Policy outlines our shipping practices and procedures.

  1. Shipping Times:

    • Order Processing: We aim to process and ship orders within 1 business day of receiving the order, Monday through Friday (excluding holidays).
    • Shipping Methods: We offer standard shipping options, such as ground shipping, expedited shipping, and overnight shipping, depending on your location and the shipping method selected at checkout.
    • Delivery Estimates: Delivery times may vary based on your shipping address and selected shipping method. Estimated delivery dates will be provided during the checkout process.

  2. Shipping Rates:

    • Shipping rates are calculated based on the weight of the products, shipping method selected, and destination address.
    • Free Shipping: We may offer free shipping promotions on qualifying orders. Details of any free shipping offers will be communicated on our website or during the checkout process.

  3. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
    • If you have an account with us, you can also log in to your account to view order status and tracking information.

  4. Shipping Restrictions:

    • International Shipping: At this time, we only ship within the United States. We do not offer international shipping.
    • P.O. Box Addresses: We are unable to ship to P.O. Box addresses. Please provide a physical address for delivery.

  5. Shipping Partners:

    • We partner with reputable shipping carriers to ensure timely and secure delivery of your orders. Our shipping partners may include but are not limited to FedEx, UPS, and USPS.

  6. Delivery Issues:

    • If you encounter any issues with your delivery, such as delayed delivery or lost packages, please contact us immediately. We will work with our shipping partners to resolve the issue promptly.

  7. Holiday Shipping:

    • During peak holiday seasons, shipping times may be longer than usual due to increased order volume and carrier delays. We recommend placing orders early to ensure timely delivery during holiday periods.