Contact Our Embroidery Equipment Sales Team | PrintDirect US
Let's find the right machine for you.
Tell us what you're looking for. Our U.S. team will personally follow up with answers, options and next steps.
Prefer to talk now? Call 786-866-9793
Invest in a machine. Gain a team behind it.
Commercial BAi embroidery machines with unlimited live 1-on-1 training, lifetime U.S. technical support and real guidance from first stitch to full production.
Everything you need to move forward.
Unlimited Personal Training
Live virtual sessions with experienced embroidery trainers, as often as needed.
Lifetime U.S. Tech Support
Get answers from a U.S.-based team that stays with you for the life of your machine.
Nationwide Service Network
Access service technicians throughout the country when assistance is needed.
Business-Ready Packages
Commercial equipment, hoops, accessories and setup guidance built around production.
Start sooner. Scale with confidence.
Ask about promotional financing and business funding options.
Find the right BAi machine.
From the Mirror to the Vision and Vision 2 Head, we help match equipment to your production goals.
I have NEVER experienced the level of professionalism, courtesy, response time and reliability that you and your team have offered!
Daniel Rey | PrintDirect US CustomerFlexible financing options that help customers start sooner and scale smarter.
Synchrony financing available. Ask about 0% promotional periods, pickup specials and current offers.
A better machine purchase starts with a better support system.
Plenty of companies can sell a machine. We help customers launch, learn, troubleshoot and grow.
Unlimited Live Training
Customers receive live virtual training with experienced team members. From setup to production, our training is available whenever customers need help.
U.S. Support for Life
Responsive support matters. PrintDirect US provides U.S.-based technical support for the life of your machine, long after the sale.
Built Around Your Success
Speed, production, confidence and profitability matter. Every part of the PrintDirect US experience is designed to help customers succeed.
What many equipment purchases look like
✕ A machine and a quick conversation
✕ Limited guidance after purchasing
✕ More focus on specifications than success
✕ A transaction primarily focused on price
What PrintDirect US delivers
✓ Fully commercial BAi equipment
✓ Unlimited live one-on-one training
✓ U.S. technical support for life
✓ A stronger path to production and growth
Choose the machine that fits your business.
BAi provides the commercial embroidery platform. PrintDirect US provides the training, support and guidance behind it.
BAi Mirror
A fully commercial 15-needle machine built for decorators ready to move into serious embroidery production.
BAi Vision
Built for strong production, intricate embroidery, small lettering, and professional cap embroidery.
BAi Vision 2 Head
Two-head embroidery production for businesses ready to expand output, increase efficiency and take on larger orders.
Training + Support
Machines matter, but what happens after delivery matters even more. We provide ongoing training and dedicated U.S. support.
From first conversation to full production.
Our team is with you every step of the way.
Choose Your Machine
Discuss your business needs, production goals and budget with our equipment specialists.
Pickup or Delivery
Choose an available pickup option or nationwide shipping to receive your equipment.
Begin Live Training
Work with experienced embroidery trainers on machine setup, software and production techniques.
Produce and Grow
Start taking orders while your PrintDirect US support team remains available for assistance.
This is more than a machine purchase. It's a business investment.
PrintDirect US was built to be more than a place to purchase equipment. We aim to be a long-term partner in our customers' success.
- Fully commercial BAi embroidery machines
- Unlimited live virtual training
- Lifetime U.S.-based technical support
- Packages designed for production
- Access to a nationwide service network
The machine is only the start.
Getting into production, learning workflows and troubleshooting problems are just as important as the equipment.
Support that stays with you.
Our goal is to provide reliable answers and guidance throughout your ownership experience.
For startups and growing businesses.
Whether it's your first commercial machine or your fifth, we work to understand your goals and help you find the right solution.
Well Jason, at the risk of repeating myself, I am compelled to express once again my satisfaction with PrintDirect US! I work with many Laser engraving, 3D Printing, CNC, DTF printing companies and I have NEVER experienced the level of professionalism, courtesy, response time and reliability that you and your Team have offered! That is very rare today! That certainly sets you apart in an elite class. Bravo.
Answers before you need to ask.
What makes BAi machines different?
BAi machines are designed for commercial embroidery production. PrintDirect US combines this equipment with comprehensive training and support.
What does unlimited live training mean?
Customers who purchase qualifying equipment from PrintDirect US receive unlimited live virtual training sessions with experienced team members.
Do you offer financing?
Yes. We work with financing partners including Synchrony and other business funding providers. Promotional terms depend on availability and approval.
Can I pick up my machine?
Pickup options are available at select locations. Contact our sales team to discuss current availability near you.
What if I need technical support?
PrintDirect US provides lifetime U.S.-based technical support for qualifying machines, along with access to nationwide service technicians.
I'm new to embroidery. Can you help?
Absolutely. Our live training program is designed to help customers understand their equipment, develop confidence and begin producing embroidery.
Get the machine. Get the training. Get into production.
Talk to the PrintDirect US team about which BAi embroidery machine is right for your goals, production volume and budget.